For HVAC companies · 5 to 50 employees

Every call to your shop gets a reply, even when your crew is on a job.

When nobody answers, the caller gets a text within seconds and you get the lead. This is the platform we build for your shop.

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Overview

Sample dataText back on

Recovered leads

Last 8 weeks

47

Missed calls

47

Texts sent

21

Replies

14

Jobs booked

73%

Calls answered or recovered

Sample month

Live activity

Live
  • Marcus T.

    AC not cooling

    Missed call
  • Lena K.

    No heat upstairs

    Text sent
  • Owen B.

    Duct cleaning quote

    Owner alerted
  • Priya S.

    Thermostat replacement

    Booked

Sites and apps we've built

Past website and app projects for businesses across a range of industries. The HVAC missed call platform is what we build for your shop.

  • RugsByFar
  • Aram Wellness Center
  • TechClear
  • Reliability Appliance Services
  • Eco Appliance Services
  • Smart Appliance Services
  • Madina Attend
  • Revlyn
  • StudyHQ
  • Salam Consulting

The problem

Missed calls are the cheapest leads you never get to work.

of calls to home service businesses go unanswered

Source · HiGrovi, 2026 Contractor Missed Call Report

of people call a competitor after a missed call

Source · Quo, Small Business Callback Statistics

The fix

An automatic reply, an owner alert, and a follow up that keeps going.

  1. Step 1

    Call missed

    Your crew is on a job and nobody picks up.

  2. Step 2

    Text goes out

    The caller gets a text back within seconds, from your business number.

  3. Step 3

    You get the lead

    An alert lands on your phone with who called and what they replied.

  4. Step 4

    Follow-up runs

    A short follow up sequence keeps working the lead until it books.

Packages

Three ways in. Every one includes a site and an app.

Compare packages →

Starter

$1,500

One time build · 4 weeks

The fastest way to stop losing calls. A real site, a beta app, and text back on every missed call.

Monthly care plan$750/mo

Covers changes, monitoring, message updates and support. You also get a weekly report of missed calls, texts sent, replies and jobs booked.

What's included

  • Fully functional 5 page website

    A working five page site for your shop, so customers can see what you do and reach you.

  • UX design

    The layout and flow are designed so customers can find your services and contact you easily.

  • Beta iPhone app with limited features

    A real app you can try, shared through Apple's TestFlight. It has three screens: services, request a quote and contact. No payments or customer accounts yet.

  • Missed call text back with owner alerts

    When nobody answers, the caller gets a text within seconds and you get the lead.

“Beta” means a real app you can try, not a finished product. Publishing to the App Store needs your own Apple Developer account, which Apple charges $99 a year for.

Growth

Most chosen

$2,400

One time build · 5 to 6 weeks

Keeps working the lead until it books, then asks for the review.

Monthly care plan$750/mo

Covers changes, monitoring, message updates and support. You also get a weekly report of missed calls, texts sent, replies and jobs booked.

What's included

  • Everything in Starter

    The website, the UX design, and the missed call text back with owner alerts.

  • iPhone app upgraded to a working first version

    Goes beyond the three screen beta into a working first version of your app.

  • Online booking and push notifications

    Customers can book online, and push notifications send alerts straight to phones.

  • Follow up texts for unsold quotes

    If a quote has not turned into a job yet, follow up texts keep working the lead until it books.

  • Review requests after each job

    After each job, the customer gets a request to leave a review.

Full Service

$3,000

One time build · 6 to 8 weeks

A custom site and app built around how your shop runs, with the integrations to match.

Monthly care plan$1,000 to $2,000/mo

Covers changes, monitoring, message updates and support. You also get a weekly report of missed calls, texts sent, replies and jobs booked.

What's included

  • Everything in Growth

    The working app, online booking, quote follow ups and review requests.

  • Custom UX design across site and app

    Design tailored to how your shop runs, carried across both the website and the app.

  • A full iPhone app

    A complete app, not a first version. Publishing to the App Store needs your own Apple Developer account ($99 a year).

  • Add ons: CRM hookup, customer portal, Google Business Profile cleanup

    Available as add ons: connect the system to your CRM, add a customer portal, and clean up your Google Business Profile.

Your missed call math

What do the calls you don't answer add up to?

Enter your shop's numbers. We'll run this same calculation with you on the call. Want the reasoning behind it? Read what a missed call costs an HVAC shop.

40
27%
30%
$600

27% is the industry average for home service businesses (HiGrovi, 2026). Move the sliders to your shop's real numbers.

0%100%

27%calls unanswered

Missed calls / month
47
Jobs at stake / month
14
Job value at stake / month
$8,424

An estimate from the numbers you entered, not a guarantee. Results depend on your call volume and how fast you answer replies.

After launch

A weekly report you can read in a minute.

The monthly care plan covers changes, monitoring, message updates and support. Every week you see how many calls were missed, how many texts went out, how many people replied, and which jobs booked.

Weekly report · what it tracks

  • Missed calls
  • Texts sent
  • Replies
  • Jobs booked

Alongside it: your website and an iPhone app your customers can use.

How it works

From first call to live in four steps.

Curious what happens after launch, too? See the full how it works walkthrough.

01

Book a 20 minute call

Pick a time that works. No prep needed.

02

See your missed call math

We run the calculation for your shop and walk through it together.

03

Get a written proposal

Sent the same day, with the package, timeline and monthly plan.

04

Sign, build, launch

50% deposit to start, the remaining 50% when you go live.

Quick answers

Missed call text back, in plain words.

What is missed call text back?

Missed call text back sends a text to a caller when nobody at your shop picks up. The caller gets a short reply within seconds asking what they need, you get an alert on your phone, and a follow up keeps working the lead until it books. See how it works step by step.

How fast does the text go out?

The text goes out within seconds of the missed call, while the customer is still holding their phone and before they try the next company. The owner is alerted at the same time, so you can step into the conversation whenever you are free. If the customer has not booked, the follow up sequence keeps going.

What do I see after launch?

Every week you get a report showing how many calls were missed, how many texts went out, how many people replied, and which jobs booked. The monthly care plan also covers changes, monitoring, message updates and support. To size the opportunity first, read what missed calls cost an HVAC shop.

More questions? Read the FAQ.

Ready when you are

Stop sending your next customer to a competitor.

Twenty minutes, your numbers, a written proposal the same day.

See packages